Membership Tiers
Create tiers like VIP with their own discount; assigned customers see the discounted price.
Members → Membership tiers. Create tiers like VIP, reseller, or long-time customer, each with its own discount.
⚠️ Tier discounts currently apply to physical products only — courses stay at full price.
Creating a tier
Each tier has:
- Name (VIP, Gold, Reseller…)
- Discount percentage
- Colour (for your dashboard)
- Sort order
- Scope: all products, specific products, or specific product types
Scoping by product type is the useful one: a reseller tier can discount only your "wholesale" category while retail items stay at full price.
Assigning a customer
Go to Members → Students / accounts, edit an account, and set their tier.
From then on, when that customer is signed in they see the discounted price in your shop — no code to enter.
How it interacts with coupons
Each coupon decides individually whether it can stack with tier discounts:
- Can stack: the member price applies first, then the coupon on top
- Exclusive (default): checkout automatically uses whichever is better for the customer
Think this through before a promotion: a high tier plus a stackable coupon can discount far more deeply than you intended.
FAQ
Do signed-out visitors see member pricing? No. The discount is tied to the account, so they have to be signed in.
Can customers be upgraded automatically based on spend? Not currently — tiers are assigned by hand on the account edit page.
Can someone hold two tiers? No, one tier per account.
When will courses be supported? There's no plan currently. For differential pricing on courses, a coupon restricted to a list tag achieves something similar.