Expertise Pays
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Custom domain

Point course.yourbrand.com at your course site: two CNAME records, verification, SSL — and how to spot what went wrong.

When your site opens you get a subdomain (something like yourname.expertisepays.com), and it works perfectly well — it can be indexed, it can take payments, it isn't penalised. Moving to your own domain buys you two other things: your brand, and an asset you own.

The longer you wait, the more old URLs need redirecting later. Do this before you start running ads or printing business cards.

Step 1: add two CNAME records at your registrar

In the DNS settings wherever you bought the domain (GoDaddy, Cloudflare, Gandi, Namecheap…), add two CNAME records — one for www and one for the bare domain. With both in place, visitors get through whichever way they type it.

Custom domain settings: the two DNS records to create, then enter your canonical address and verify

Copy the table on screen exactly: type CNAME, names www and @ (@ means the domain itself), pointing at the target shown on the page.

Three things people trip over:

  • If your DNS is on Cloudflare, set both records to DNS only (grey cloud). Leaving the orange cloud on creates a double proxy and the site won't load
  • Some registrars don't allow a CNAME on the bare domain. Use their ALIAS / ANAME / domain forwarding option pointing at the same target
  • Propagation takes time — minutes to tens of minutes. Verification failing immediately after you save is normal; come back after a coffee

Step 2: enter your canonical address and verify

Back in Settings → Custom domain, enter just one canonical address — you don't need to enter the www version separately.

  • Want www.course.yourbrand.com as the canonical? Enter the www version
  • Want course.yourbrand.com? Enter that, and visitors typing www are redirected to it

Press Verify, then Verify and enable. The SSL certificate takes one to a few minutes to issue, and you're live.

Confirming it really worked

Open a private window and type your address. Your normal window is the one most likely to be lying to you via cache — seeing it yourself doesn't mean anyone else can.

A padlock in the address bar means SSL is issued. "Not secure" usually just means the certificate is still being issued; wait a few minutes and reload.

What happens next

  • The old subdomain 301-redirects to your new domain, so search equity carries over and old links keep working
  • The "still using the platform subdomain" item in the SEO check flips to done
  • Student emails, payment callbacks and affiliate links all switch to the new address

Changing or removing it

Clear the field and save to remove the custom domain and fall back to the default subdomain. To switch to a different domain, redo the DNS records and verify again.


FAQ

I don't have a domain — where do I buy one? GoDaddy, Cloudflare, Gandi and Namecheap are all fine; expect roughly USD 10–25 a year. .com is the safe choice.

Can I use the bare domain (yourbrand.com) instead of course.yourbrand.com? Yes, but not if that domain already serves your main website — they'd collide. A subdomain (course. or school.) is the usual approach.

Verification keeps failing. Check in order: did the DNS record actually save? Is the Cloudflare cloud grey? Is it a CNAME rather than an A record? If all three are right, wait another 30 minutes — DNS is just slow.

Does changing domains affect courses I've already sold? No. Accounts, orders and progress are untouched; only the address changes.

Can one domain serve two sites? No. A domain points at exactly one destination.


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